Often you may have come across an interesting application on Play Store. But while tapping the download button, you must have got a bunch of random numbers that don’t mean anything. Well, those are server error codes and can be pretty annoying at times. Let’s take a look at some common Play Store server errors and how to resolve them.
Error DF-BPA-09 ‘Error Processing Purchase’
This error is quite common and comes when you are about to download a new app.
This is not user specific but specific to Play store. Till it is not fixed by Play Store itself, let’s see what you can do to resolve this error.
- Go to settings and tap on App Manager.
- Scroll down to Google Services Framework from the list of all apps.
- Tap on Clear data.
- If the error still persists, download .APK file of the app from third-party app stores like APKPure, Android crew, APKMirror to install the app on your device.
This error occurs often when you are downloading an update or a whole application.
This error is very easy to resolve.
- Go to settings.
- Tap on all applications and go to Play Store.
- Delete the data and cache.
- If the error still persists, delete your smartphone’s Google account from Account settings and add it again.
Error While Retrieving Server Information
This occurs sometimes when you are downloading or updating an app. Google server becomes unsuccessful while trying to retrieve some information from a Google account.
Sometimes, Google itself takes care of this problem. If not
- Go to Accounts by navigating to settings where you can delete your Google account.
- Restart the phone and sync your account again.
- Go to Google Services Framework from all applications.
- Try either force stop or clear data. This will resolve the error.
This is a very common problem that occurs on all Android devices.
You can deal with it with 3 possible solutions.
- Go to the Accounts tab, delete your account and add it again. If it is working properly, then the error must have been a very simple app error occurring once an app is updated.
- Clear the cache of Google Play Store from your application manager.
- If the above solutions do not work, then maybe the problem lies with the play store. In that case, uninstall all the updates by navigating to App settings. Before doing so, remember to disable the play store. This will make you the phone exactly like the condition it was when you first started using it. Update and register on Play Store again which will surely resolve the error.
You can find a list of similar, common Google play Store server errors at AndroidPit. Hopefully, now you will be able to resolve the top 4 errors which Android users often face on their devices. If you came across any other frequently occurring errors and found a way to resolve it, do let us know.