Are you still using spreadsheets, or even pen and paper, to track and schedule deliveries? If so, you are wasting a lot of time, even if you are unaware of it. By switching to delivery management software, your processes will become automated, and you will have much more accurate and reliable data. In turn, that enables you to enhance the efficiency of your parcel deliveries.
There is no doubt about it. Using delivery management software to assist your company in delivering parcels enhances efficiency no end. It can save your business money and improve customer satisfaction. The software can include elements like the automation of delivery dispatch, enhanced tracking capabilities, real-time alerts, analytics, optimized routes for multiple deliveries, and much more.
Delivery Tracking Software
Gone are the days of needing to call drivers to know the whereabouts of a parcel. By using software with delivery tracking capabilities, you can track parcels in real-time. Furthermore, it enables you to predict the estimated time of arrival for packages, and know the distance travelled by the delivery trucks. Delivery tracking software also gives updates for individual parcels, such as “dispatched,” “on the way,” and “delivered,” for complete transparency by your company and the end customer.
In recent years, route mapping-and-monitoring software has transformed parcel delivery capabilities. Not only does route mapping software make delivery drivers’ lives easier. It also makes dispatching more straightforward. The best routing software for delivery businesses allows dispatchers to choose how to distribute stops to their drivers, which reduces the number of trucks required and makes the delivery process more efficient. The most excellent software for route optimization also shows dispatchers where drivers are and where they have been, and it gives real-time updates on where drivers are on their routes. With some software, you can even zoom in on a specific driver to expand their number of upcoming stops.
Electronic Proof of Delivery Software
Electronic proof of delivery software can streamline your processes and maximize your operations’ efficiency when delivering goods. With electronic proof of delivery system, drivers are guided through the protocols step-by-step. That ease-of-use speeds up field processes, enabling drivers to complete more jobs in a day. The software also reduces the number of inaccuracies, which means you can avoid time-consuming follow-ups. Using an electronic proof of delivery software system also enables you to cut down inbound call volume and reduce the number of redeliveries. In addition, the software improves internal communication and provides data for analysis and continuous improvement.
Software Enables You to Receive More Detailed Reports and Analytics
Today, you can receive more detailed reports and analytics than ever before. Delivery management software includes a dashboard from which you can access all kinds of specific data with one single tap. You can check things like the average time taken to deliver parcels, the number of deliveries made within designated time periods, and much more. By utilizing that information, you can identify bottlenecks and come up with data-driven solutions. Quite simply, the more detailed data you can access, the more you will be able to implement strategies to make specific areas of your delivery service more efficient.