Cybersecurity issues should not be taken lightly. Considering how data breaches are causing massive business losses and privacy concerns, it’s always important to stay safe while online. As a business owner, you will want customers to not worry about getting their accounts hacked and exposing their personal information to identity thieves. Here’s how you can keep customer data safe from all kinds of cybersecurity threats:
1. Keep your business website up-to-date
Regardless of the content management system and hosting service you are using for your website, you will need to keep it updated. Make sure to install the latest patches and plugin updates once they are available. Ignoring this crucial activity could render customer information on your website vulnerable to more sophisticated hacking methods. It’s better safe (and updated) than sorry.
2. Setup two-factor authentication
If you require customers to create an account for transactions, you need to set up an extra layer of security. Passwords can be easily hacked, so in order to prevent unauthorized access, encourage your customers to activate two-factor authentication on their accounts. This helps prevent anyone from hacking into a user account since it involves entering a verification code that’s sent to a customer’s mobile device.
3. Beef up your defenses
Firewalls and anti-virus programs can help fend off most cyberattacks, but when it comes to preparing for more advanced types of cybercrime, you will need to grow your arsenal of data security tools. In preventing an account takeover attack which often leads to a costly data breach, you might want to look for collaboration tools that evaluate your business’s risk and track suspicious behavior on your website. You may also need to install data encryption tools that can help prevent data interception scenarios.
4. Comply with GDPR requirements
Enacted by the European Union in 2018, the General Data Protection Regulations aim to protect online users from a plethora of cyber threats. What’s in it for your business? For starters, a GDPR compliant website is in a better position to attract customers since it commits to high levels of data transparency. By complying with these rules, you give customers better control over the information they submit to you. This helps prevent illegal activity and gives users a good reason to feel confident about your business.
5. Secure your hardware
Whether you own a sole proprietorship or a B2B enterprise, you need to make sure your PCs and other hardware are scanned and secured. These devices serve as a getaway to a treasure trove of sensitive customer data, so you will have to limit the number of people who use these devices and install anti-malware platforms. You might also want to set up a secure password in case you lose these devices. Your best bet would be to keep PCs, laptops, data storage devices, and other tools locked away.
There is a lot more you can do to protect your customers from cyber-attacks. Using the tips above should give you a good start.