Nowadays, there is a rise of smart speakers and assistant devices in the market. People have started using these devices to get things done hands-free. Now, the major players in this segment are Google Home with Google Assistant and Amazon Echo with its Alexa assistant. We know that both of these devices have separate fan base and might prefer any of the two. But it must be said that both of these devices are great in their own rights.
But did you know that what you speak on your Amazon Alexa is being listened to by Amazon workers. Yes, this is true and this is useful information if you don’t know this yet. A recent report by Bloomberg has revealed this piece of information for the world. We know that a machine is a machine at the end of the day. Therefore, it needs to be fed some information which is called machine learning.
Similarly, Amazon Echo devices also need to be given some information. This is in order to let it understand what results should be given on certain commands. For this process, Amazon has hired hundreds of employees around the world. Their task is to improve the Alexa assistant present inside its Echo speakers. As a part of this, your conversations on Alexa are recorded and sent to the software to let Alexa better recognize human voice and give accurate results.
Now, this also means that humans also listen to your conversation on Alexa. However, they would definitely not be able to recognize you just based on your voice. Nonetheless, it might still be embarrassing to know that someone is hearing what you say on your Echo. In this team, there are full-time employees as well as contractors based in Boston to Costa Rica, India and Romania who listen to Alexa conversations and help the assistant give better results based on queries.`