Are you looking for alternatives to AppSee? Don’t get us wrong, AppSee is an excellent visual analytics platform that can do a lot of things to get you insights related to user behaviour, their journey, and its unique proposition of recording interactions and other regular analytics.
Now there are some key points or reasons that may influence you to look for another mobile analytics tool; it could be AppSee pricing or the fact that they got acquired by service now, and their future is not yet known. Even they are facing some down-time recently, so if you are someone getting troubled thoughts and are second-guessing to stay with AppSee, keep reading.
In this segment, we help you discover some great mobile analytics platforms that can reasonably be AppSee replacement. While doing so, we have mentioned their core features, pricing, and ease of usability. Let’s get right into the topic.
Best AppSee Alternatives
1. Smartlook
While Switching from AppSee, you might want a smooth transition by retaining all the functionalities. Smartlook will do the trick. It offers user recording features where you can get thousands of recording and powerful analysis tools to identify user intent and their behaviour.
Now, as you activate the feature, there can be thousands of records, and SmartLook gives over 30 advanced filtering options that help you save time instead of you skimming through all of them one by one. Furthermore, you can even share recordings at specific timestamps with your marketing, development, or any other teams.
Apart from recordings, you get to know your visitor’s journey and check what they visit more often, and it is nice to control the bounce rate. You can even identify customers via name or email. Giving more control for analytics, the event-based recording is also achievable.
Here, events can of multiple types, such as a click on a specific element to visited activity. Automatic event tracking is something you can easily set and use to gain deeper insights. With Smartlook, you also get the ability to create funnels from events and track conversions accordingly.
It can also generate event and funnel based reports. Smartlook works for iOS, Android, and even native apps. You can sign up to get started for free, and no credit card is required for that. The free account lets you record 1200 sessions per month for two events and one funnel. Limitations can be removed as per your requirements with a flexible upgrade starting from $31/month.
Get SmartLook from here.
2. CleverTap
CleverTap offers a customer data platform where you can set all the customer information, their user profile and import or export the data via API’s or manually in the form of CSV. You can create multiple segments of customers via Automated Segmentation feature that does this for you in different ways such as analysing behaviour, psychology, reinvent users, and even a segment of live users.
Furthermore, you can optimise campaigns with A/B testing, customer journey, push notifications, control groups, the best time to deliver, etc.
Audience analytics will let you track funnels, uninstall tracking, and help you analyse the flow. It will also give you an accurate report of the impact that your marketing strategies are making on user acquisition. Omnichannel engagement is one unique feature where they let you engage customers via different communications such as SMS, push notification, email, pop-ups, Google Ads, etc.
CleverTap is another high-performance AppSee alternative that is mostly aimed to provide enterprise-level mobile analytics solution. If you are just starting, they do have a base plan, but we don’t recommend you to go with that as it is quite limited in tracking aspect and you will end up paying more.
One positive thing that we did notice is about their pretty fantastic customer service. They have a 30days onboarding guarantee where you learn more about their platform through training that they have in store for its new users.
Get CleverTap from here.
3. Mix Panel
Mix Panel is easy to integrate user analytics infrastructure that can be implemented on any stack. With behavioural analytics, you can generate reports to monitor your KPI’s. Segmentation of data for visualisation can be done effortlessly.
Apart from this, there are templates to measure app or service launch success. User profile feature allows you to pinpoint any user and learn more about them. Flows will help you in visualising how users explore your app, and by this, fixing bounce rate will be a piece of cake.
Cohort analysis feature will let you compare different user segment behaviour, with funnels, you can monitor and improve the conversion rate. Mix Panel’s primary focus is on user retention and conversion.
It helps in doing this by targeting specific user groups via multichannel approach such as SMS, email, push notifications, etc. Furthermore, it uses data science to discover user patterns and combines them with messaging and testing features to improve the overall impact on user retention.
You can even share discoveries with your marketing and development team via reports or give them read-only access to the section that concerns their department. If we look at pricing, the starter plan is free forever and gives you instant access to all the features with the only limitation of 1000 monthly tracking of users.
You can upgrade to 25000 users tracking for $89 per month. One important thing to notice for both premium and the free plan is that of unlimited user accounts, which is pretty dope.
Get Mix Panel from here.
4. Amplitude
Amplitude is one of the best-advanced analytics platforms out there. They flaunt their customer success with Microsoft, Cisco, Twitter, PayPal and many other companies and startups. Amplitude thus can be a great AppSee alternative. It offers a 360-degree user analytics platform where you can monitor multiple different elements of user engagement and behaviour that helps you drive to a better conclusion and optimise your campaigns even more with the data that you discover.
It offers milestone analysis that helps you know the moments that convert a customer. Amplitude further enables you to optimise the product experience to skyrocket conversion rates. They provide historical count that can help determine what drives customers to purchase products and services more than once.
It also offers a customer journey map that lets you visualise complete path and in turn, helps you reduce the bounce rate. Apart from this, answers to question like what keeps user engagement and what isn’t helping you much with user base can be gained from advanced analytics. Also, there’s no need for database connection like SQL or analysts.
Getting started on Amplitude is entirely free. You get all the core analytics feature and unlimited data retention. You need to upgrade with Growth or Enterprise plans for behavioural analytics and other advanced features such as report generation, account controls, custom dashboards ad much more. They will give you a customised quote based on your requirements after you contact the support team for account upgrade.
Get Amplitude from here.
5. UXCAM
UXCAM roughly translates to User Experience Camera and certainly stands for the phrase. It captures all the micro-interactions that your customers do while they surf through your app or website. Like other services, UXCAM has its fair share int the market with huge companies like Vodafone, NBC, Nissan, SOdeo, etc. as their client.
If you are solely interested more in developing a world-class user experience, then this one is the right choice. Let’s explore some features that this AppSee alternative has in its store. UXCAM offers session recording through which you can replay users journey and see all the micro-interactions they perform.
Sometimes we are angry when some button doesn’t work or do what it’s supposed to do, during such a time we often rage tap the button and through this service you can identify such user struggles with advanced filtering mechanisms and pass on the report to the concerned department for it to be fixed at earliest.
With advanced machine learning in place, you can identify how many users were frustrated and maybe send them an offer via notifications to calm them down. It also allows you to segment users based on interactions and different triggers.
They also offer a lot of third-party integrations for support tickets, crash reporting, etc. You can get started for free on UXCAM. Furthermore, you get all the features that it has to offer in the free plans but with a limit of 2500 sessions and 250 recordings. To get more, you can always upgrade after a trial run, and for that, you need to request a customised quote from their support team. It does lack some of the reporting tools, but the third-party integrations balance this void.
Get UXCAM from here.
6. Flurry
Flurry is a sophisticated yet straightforward mobile app analytics platform. It is trusted by Samsung, Ubisoft, Rovio, among other 250K+ companies and runs on almost 2Billion+ devices. Now before we get more into features and other advantages, do note that Flurry is entirely free.
It can manage all sorts of an app with a huge customer base plus everything is unlimited. Also, as it’s free, you get access to huge community support where you can find guides and post issues to get help from fellow flurry users.
It packs with powerful mobile analytics with functionalities such as audience segmentation, complex queries, and funnel analysis. There’s auto user segmentation based on activity, gender, location, and device information. Going deep into the customer journey and user experience, you can compare it with different app versions and even in between iOS and Android versions of the app. It helps you create a data-driven road map for upgrades and bug fixes.
It also supports Event tracking such as a purchase, viewing ads, reading an article, or whatever you define. With funnel analysis, you can monitor drop off points where users leave our app. It has also got free notifications and push messages.
You can analyse user journey and set strategies to retain, convert and grow your app to completely next level. As we stated previously, Flurry is an entirely free AppSee alternative that totally deserves a chance. They also offer a demo before you get started.
Get Flurry from here.
7. hansel.io
So far, hansel.io has been quite creative AppSee alternative that we have come across for mobile analytics. It has a unique feature where you place nudges to app flow and take customers down to funnels and see the conversion ratios and optimize it for better performance. Plus there’s no extra code required apart from the SDK. It is a user drop off management platform where you can create funnels to take user where you want to be based on the triggers. It delivers multiple product management tools under one infrastructure. Let’s try to explore more.
Nudges feature is something to get excited about. All you need to do is set up nudges in the form of overlay or inline with the app. It triggers to show itself after a user intent and then thought the nudge user would follow a funnel and probably convert into a high paying customer. 19+ types of nudge can be incorporated within the app.
It also has a no-code segmentation engine that segment users based on server and local segmentation. Apart from this, you get regular analytics and reporting as well. It can also be combined with the user journey to get more insights.
You can get started with hansel.io for free under the 30 days trial. Here you get all the features free for 30 days where you can check out everything and decide if this mobile analytics is useful for your business or not. Though we don’t recommend using hansel.io if you are just starting out or in case if you are someone wit budget constraints as their base plan starts at $$479/month. For gaining access to complete nudge catalogue and A/B testing, you need to contact their support for a custom pricing.
Get hansel.io from here.
8. Countly
Countly is an AppSee alternative to analyze analytics in mobile, web and desktop apps. It’s an advanced analytics tool that offers granular data and raw product analysis. They offer this via the private cloud or on-premise hosting, which ensures 100% data retention on any geographical location.
Its functionalities can be expanded via custom made plugins for IoT, web, desktop or mobile apps. Countly comes with a pack of regular plugins such as crash analytics, user profiles, push notifications, etc.
You can access everything from a single secure dashboard. In here, there are modules to tap on user-profiles and identify behaviours on an individual level and segment them accordingly. With each event, funnel completion and errors, you can further attach tags to any profile for a quick segmentation and filtering. Under in-app usage analytics, some modules help you explore further on how the customers use your app. It is quintessential when it comes to user retention. Countly also supports push notifications and crash analytics to improve product performance. ‘
Countly comes with two variants. One is open source and is free to use. But this lacks user profiles, advanced push notification, retention, revenue analytics and more core features. While the enterprise edition gives you everything for $500/month, it also comes with a free trial.
If you want a high end free of cost mobile analytics, then you can go with a free community version. There are a lot of plugins available for open source that you can manually install and replace all the cons of the free version.
Get Countly from here.
9. UserExperior
UserExperior is dedicated o build a significant user experience by recording and analyzing customer behaviour. In parallel to this, it also offers powerful analytics. There all the standard features that we saw earlier with all the tools such as user interaction videos to help understand the context behind their actions and even some fraud activity performed by users. You get high-quality user journey video with lightweight usage of app resources, so it doesn’t hinder any customers experience.
One exclusive feature that you get by using UserExperior is of mobile app heatmaps. Here touch heatmaps are collected, giving you a general idea on most and least focused areas on the app. It gives you a sequence of gestures in which any activity is performed and also collects data on unresponsive areas and quiet gestures.
It helps you decrease bounce rates by optimizing for decent user experience. Furthermore, app crash videos are available to get a precise idea of what lead to the unresponsiveness of your service, which is just what the developer needs to fix issues overnight.
You get everything including realtime UX analytics with at event tracking, smart filters and a dashboard to view everything at once for a price of $149 per month. You can upgrade to higher plans for more user video recordings, maximum app limits under Growth and Business plan. There’s a dedicated account manager for business and enterprise plans.
Get UserExperior from here.
Conclusion
There are great AppSee alternatives to fulfil all your mobile analytics demand. Most of them offer a free trial, and we highly recommend you to explore 2-3 different platforms and experience what they provide under a free trial, maybe doing A/B testing between services and see what clicks with your goals and go for that service.
It is also advisable to stick with free or less expensive platforms if you are just getting started. Do let us know in the comments section below on which mobile analytics platform that helped you scale and grow to the next level.