Zoho Desk

Best Help Desk Software for Small Businesses: Zendesk vs Freshdesk vs Zoho Desk (2026)

I compare Zendesk, Freshdesk, Zoho Desk, HubSpot Service Hub, Help Scout and Gorgias for US small businesses. The guide covers free plans, how per-agent pricing and AI add-ons work, and how to pick the right tool for your team.