iPhone 5S introduced the touch ID Fingerprint authentication to the world. It is a great feature to secure your phone from others. Recently some iPhone 5S users are facing troubles, if you are one of those and getting trouble accessing touch ID here is our simple guide to troubleshoot.
Clean your Thumb
The most common trouble arrives when getting scanning is false reading, you can troubleshoot this problem by cleaning your hands. Dirty and oily hands usually give negative reading from touch ID’s. I’m not advising that always wash your hands before finger scan, it is not possible in all situations. Simply wipe your thumb finger with a soft cloth before the scan to get positive results.
Make Multiple Scans With Same Finger
This technique is popularly discussed on message boards, it involves scanning the same finger multiple times and storing the scans as separate digits. Scan the same finger in different angles. It is like a cheat involves in fingerprint touch ID’s for iPhone. Go to Settings > General > Passcode & Fingerprint menu, place the finger and scan as many times you would like. Remember it allows you to store maximum of five prints.
Clean Touch ID Sensor
Because of the scanner position is open to the outer exposure, it regularly gets dirty with dust and other elements. Clean the scanner with a soft cloth.
Finger Placing Position
If you are still not getting the positive results while scanning, make sure your finger touches the metal ring.
After attempting all the above discussed tips and still you are unable to access the iPhone visit the Apple Support.