The error message “Google play services has stopped” reported by many of our readers is popping up in Android 5.0 or Android 5.1 Lollipop based phones and tablet. So, we are going to provide some of the effective methods to fix this issue. The error may happen due to many problems like a very old and outdated version of Google Play Services installed, bad internet connection, conflicting applications and many more.
Most of our readers reported different situations when they face this error. So today, we are going to fix “Google Play Services has stopped” error in android smartphone or tablet.
Note: In some cases, this error may also display as “com.google.process.gapps has stopped” in your android device.
How to: Fix “Google play services has stopped” Error
Below given are some of the effective methods you can try to fix this error. Try them in the same order as we listed in this article. So that you can save some of your valuable time without going to further complications.
1. Update Google Play Services to the latest version
As I mentioned before, an outdated version of Google Play Services can result in this error. So, updating it to the latest version may resolve the issue. You can download it from here or from here! If the latest version of Androidd available, you could also try updating your OS. If you want, you could also try updating the Google Play Services manually.
2. Clear the Google Play Services cache
The Google Play Services app installed in your smartphone acts as a framework for all the Google and Google Play apps installed. After a long time usage, cleaning up its cache to see if that would fix the issue. To clear the Google Play Services cache, follow the simple steps given below.
- Go to Settings > Apps.
- Navigate to All apps and then to “Google Play Services” app.
- Open the app details and tap on the “Force stop” button.
- Tap on the “Clear cache” button to finish the process.
3. Clear the Google Services Framework cache
Like the above mentioned one, the Google Services Framework system app on Android devices stores information and helps it to sync information with Google servers. It is essential to keep your Google Play Services up and running. Any conflict with this app could be the reasons why you are not able to connect to Google servers and keep getting the error message. To fix this, clear the Google Services Framework cache by following these steps.
- Go to Settings > Apps.
- Navigate to All apps and then to “Google Services Framework” app.
- Open the app details and tap on the “Force stop” button.
- Tap on the “Clear cache” button to clear the cache.
4. Check your Internet connection
If any of the above methods didn’t work, it might be your WiFi network is blocking any of the IP addresses that Google use. So search for any such blocks in your device and also try switching the WiFi or mobile data on or off.
5. Reboot your Smartphone
This is the last method you could try. A simple reboot may fix the problem in your android smartphone. Just give it a try.
If you have any more methods to share with us, do that through the comment section below. If we found any of the solutions working fine, we’ll be glad to add them to this list.